[𝐀𝐧𝐬𝐰𝐞𝐫𝐞𝐝] – Does the FedEx tracking displays the message ‘FedEx delivery exception customer not available (or) business closed’? Learn here why this message gets displayed on the tracking page and what you should do to get your parcel seamlessly.
FedEx delivers couriers not only in the USA but also worldwide in countries such as Australia, Brazil, UK, India, China, Malaysia et cetera. Working with millions of parcels in different countries is a hard task and yet everything works fine for most of the times.
FedEx: Delivery exception – Customer not available or business closed
What Will I Learn?
FedEx delivery exception customer not available
- Reason: This message gets displayed on the FedEx tracking page when they try to deliver the parcel at your home but you are unavailable (or) not at your home to receive the parcel.
- Reason: This message may also be displayed if the delivery guy has some problems delivering the parcel within time. But don’t worry the concerned person will reach you soon.
Delivery exception Business closed – No delivery attempt
Delivery exception: Business closed – No delivery attempt
- Reason: This message is displayed when you have given an office address (or) business entity and it is closed when FedEx tried to deliver your package. Unlike a residential building, offices and the business entities have working hours and are closed after that. Also, they have holidays on the weekends.
- Reason: This message may also be displayed in case the courier guy has got some problems which might result in few days delay.
FedEx mostly seems to display this message for the latter reason than the prior one which is not a good practice. And this pisses many people off.
Solution
If you have missed your delivery then FedEx will try to deliver your parcel on the next working date. They may also leave a door tag during the first failed delivery attempt. FedEx will try to deliver your package three times in three different working days. Then it will be sent to the nearby FedEx center and you should call them and ask them to put your parcel on hold.
The door tag contains the time and location of the FedEx location where you can walk and get your parcel. While visiting the FedEx center, please carry an authentic ID proof and the door tag to verify that you are the actual owner of the parcel.
If you believe that FedEx hasn’t tried to deliver your parcel yet and if you are in hurry then you can contact the FedEx customer care support for your location and ask them to deliver it as soon as possible. Also, make sure that you will be available at your home on the given date.
If a couple of days delay is okay for you then you can just wait and get your parcel. They will deliver your package for sure but there might be some delay. If you have any further doubts then please ask us below.
Best practices
Always include your personal contact number with your address. Provide your residential address instead of an office address. Always mention a landmark and be available on the mentioned delivery date to accept your parcel.
