Is your package is on hold by DHL due to outstanding payment for the customs duties and other taxes? Then you should check this post to know how to pay the DHL customs duty invoice online.
Pay DHL Customs Duty Invoice Online
Guide to pay the DHL Customs Duty Invoice Online
You can pay the DHL Customs Duty Invoice Online from the below web address. On the below webpage, you have to enter your ‘Waybill Number’ (or) ‘Invoice Number’ (or) ‘Account Number’ to retrieve any outstanding invoices for the parcel which you had ordered. [Please be aware that the below webpage triggers an SSL security warning in the chrome web browser. But, it is the authentic and original website of the DH courier service. I have confirmed it by contacting DHL customer care].
https://epayments.dhl.co.uk/DHLonlineFAQPage_New.html → You can go to this website to pay the DHL customs duty fees on your package. (People from all parts of the globe can use this link to pay the DHL import duty fees online. This link is for the UK but it might work for any country such as India, Thailand, Hong Kong, or Australia..)
- For people from the USA —> http://www.dhl-usa.com/en/express/tracking.html
- For people from India —> http://www.dhl.co.in/en/express/tracking.html
- For Ireland —> https://www.dhlpayments.ie/
If you are living in the UK then you can also pay the customs duty fees by either visiting the website – https://epayments.dhl.co.uk/ (or) by dialing the phone number 0344 209 0102. Alternatively, you can also make the payment with one of the DHL representatives at the phone number 0844 248 0844. [Please kindly note: Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge].
If you have already paid the custom duty fees and if it still shows the message “Shipment held – Available..” on the tracking page, then it will take around a day for the status to get updated.
If you have any more doubts (or) questions regarding your package then you can contact DHL Customer care. You can also share your feedback in a comment below. We are happy to assist you. You can also check our other articles about the DHL courier service.