Showing “On Hold – Missing Identity proof document” on aramex status

Today's Message: For the strength of the Pack is the Wolf, & the strength of the Wolf is the Pack.

Is your shipment on hold due to the missing identity proof document? Don’t worry, learn here how to get your order at your doorstep.

If you buy products from Amazon Global Store or other online store which ships from overseas then you have to submit a valid ID proof issued by the Government. People living in India can submit the following documents:-

  • Aadhar Card (or)
  • Driving License (or)
  • Passport (or)
  • Voter ID Card

To upload your ID proof, go to ‘Your Orders’ page where you can see the upload option.

I have already uploaded the ID proof but it still showing missing identity proof document?


In case you have already submitted the copy of one of your ID proofs, then you don’t have to do anything. Just wait for some time and in the next tracking status update, you will see the information about where will your shipment be. You should receive your delivery within 3 to 15 days from USA. If you are in Delhi then you should get it in 3 days but if you are in remote locations like Palakkad, Madurai then you have to wait around 10 days. While receiving your item, you should show your ID proof to the courier guy and sign acknowledgement for receiving the courier.

You can also read the related posts:

This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *


More in Uncategorized
What does ‘Departed Operations facility – In Transit’ mean on tracking?
Dslt vs Dslr vs GoPro Action camera: Difference, pros & cons? [solved]
List of all Honeywell Thermostat Models [A to Z Full List]
List of all Apple iOS Devices and Versions [A to Z Full Detailed List]